Since 1916, Clarke quality products have helped you achieve your daily cleaning goals quickly, efficiently, and safely. Clarke has been leading the way in the innovative cleaning equipment industry with such developments as the first walk-behind scrubber in 1956, the first extractor in 1968, and the latest BOOST Technology in 2005. Today, Clarke products are manufactured by Nilfisk, Inc., but the philosophy is still the same: providing quality, durable and high-performing products from innovative engineering.
LOCAL SALES MANAGERS & LOCAL DISTRIBUTORS
Clarke’s sales force combined with local distributors (Total Janitorial Supplies Inc., Deerfield Beach, FL–954. 531.1505) is one of the best teams in the idustry. WE train our sales reps to anticipate your needs, know the competition’s machines, and most importantly, know the Clarke machines. Clarke channels machines into the market through these local distributors and we want to make sure you get the right machine the first time.
SERVICE CENTERS & SUPPORT
Located throughout the United States and Canada, there are over 400 service centers to assist you with upkeep and maintenance on your Clarke equipment. Your local sales representative or their customer service can help you locate the nearest center. Your Technical Service representative can be reached at 1.954.531.1505 option 1
CUSTOMER SERVICE PERSONNEL
When you have a question or want to place an order, we want to make sure that you get the answers you need quickly. Even if we are not the right department, we will put you in contact with the person who can help. Our staff is fully trained to meet your needs. Customer Service representatives can be reached at 1.954.531.1505 option 1.
Leasing offers you an alternative option to paying up front for your Clarke products. With some of the most competitive leasing rates in the industry, you may want to consider this option if you need to spread out payments for a large order or want the opportunity to make some money with your new machines before you complete paying for them. This option is only available to U.S. companies at this time.
DEALER SALES TRAINING
Our dealers and service centers are experts in the cleaning industry. And to keep it that way, we offer constant training and re-training opportunities so that they can stay on top of the latest changes in the industry. Clarke Schools are detailed 3 day courses held in Brooklyn Park, MN that focus on hands-on product knowledge of the Clarke cleaning products.
PRIDE PROGRAM GUARANTEE
Being a leader in the floor care industry for almost a century is hard work. It takes dedication, long hours, commitment, and, most of all, PRIDE. We take PRIDE in what we do and how we serve you. That’s why we introduced the Pride Program, the standard by which all other customer service programs are measured. We offer a 60-day satisfaction guarantee with all our equipment. If you are not completely satisfied with your equipment, we will attempt to resolve the issue or take back the machine for a full refund.
QUALITY CONTROL AND WARRANTY REGISTRATION
If you have a quality complaint or concern, we need to know about it so we cna address it immediately. Please contact Technical Service at tjanitorialsup.com or call 954.531.1505.
The new and improved Clarke website offers several features, including enhanced product page displays, downloadable product brochures and operator’s manuals, videos, and surplus equipment for sale. Dealers can experience enhanced features with their login, such as price lookups, order tracking, demo reporting, online ordering, promotion bulletins, and more.